Company profile
At ThirdShift, our mission is simple: trust is everything. We provide personalized, reliable, and professional IT solutions without the noise of heavy advertising campaigns. This focused approach enables our team to deliver enterprise-level technology support to small businesses at a fraction of the cost of large-scale service firms. Our growth is built the old-fashioned way - through word of mouth and reputation, earned by consistently delivering real results and exceptional service.
What sets ThirdShift apart? Our ability to address technical issues that can wait until after traditional business hours - the ones that linger, disrupt workflow, or never quite get resolved. If your organization requires continuous, on-call enterprise-level support, we may not be the right fit. But if you value dependable, flexible, and transparent service focused on real solutions, we are here to help.
Every interaction is an opportunity to prove our dedication - whether optimizing systems for performance, solving complex technical challenges, or providing clear, jargon-free guidance. We specialize in supporting offices ranging from a single power user to teams of 15 - 20, allowing us to tailor solutions to each client's unique needs. The result is simple: faster response times, efficient resolutions, and significantly lower IT overhead. By valuing relationships over transactions, we've built our reputation one satisfied client - and one recommendation - at a time.
Based in the virtual world within the New York City area, ThirdShift proudly serves the five boroughs while expanding into the tri-state area through our cloud-based services platform. With more than 27 years of proven experience, we have helped individuals and small businesses save thousands of dollars while delivering professional, dependable IT support.
